COVID-19 & accessibility

 

Pre-Arrival Information

Shanklin, Isle of Wight
9 Rooms
Starting @ £45 per night

Covid update

 

Covid Update – We will continue our high level of cleanliness, with additional and frequent cleaning to ensure all areas are kept as clean as possible to ensure the lowest risk of contamination to you. Hand sanitiser will be available in all public areas and we do ask that you use it as often as possible, when entering the building and the dining room. The wellbeing of our guests will remain our highest priority.

At breakfast, you will be allocated a table and we ask that you do not move any chairs or sit elsewhere. Information on timings will be given when you arrive. Our breakfast buffet has returned but please use the hand sanitiser provided before using it. We will also offer a takeaway breakfast if you would prefer not to eat in the dining room (please do not eat it in your room).

All bedrooms will be given the usual high attention when cleaning along with Covid19 measures set out by the guidelines we will be following. This includes hospitality tray and toiletries which will be sanitised before you arrive. We will be doing minimal servicing of your room, this would include replenishing the hospitality tray, emptying the bin and cleaning the bathroom. We will not be touching your possessions.

Guest rooms are serviced between 11am and 1pm, if your room needs servicing please let us know.

These measures will help to ensure that we spend as minimal time as possible in your room so you can be reassured that minimal cross contamination may occur.

We both look forward to welcoming you to The Chestnuts and making your stay as relaxed as possible so that you enjoy your time on the Island.

 

 Accessibility Guide

 

 Parking

  • We have a car park. The parking is less than 50 meters from the main entrance. Parking is free.
  • There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
  • From the car park to the entrance, there is level access. There is a permanent ramp.
  • The path is sloped.
  • The route is 1000mm wide, or more.

Arrival

 Path to main entrance

  • From the street to the main entrance, there is level access.
  • There is a permanent ramp.
  • The path is 1000mm wide, or more.
  • The path is sloped.

 Main entrance

  • The door is 8100mm wide.
  • The main entrance has 1 steps.
  • The main door is side hung and manual.

Getting around inside

 Bedrooms

  • All bedrooms have windows.
  • Bedrooms have ceiling lights and bedside lamps.
  • Lights are LED and energy saving. TVs have subtitles.
  • All bedrooms are non-smoking.
  • We have non-allergic bedding.
  • All bedrooms have fitted carpets.

Lounge area

  • From the main entrance to the lounge, there is level access.

Dining Room & Lounge area

  • From the main entrance to the dining and lounge area, there is level access. To get to a table, there are no steps.
  • If you need table service, staff can help you.
  • The route through the dining area is 800mm wide, or more.
  • There is background music.
  • We cater for vegetarian, gluten free (celiacs) and lactose free (dairy free) specific diets.

Getting around outside

 Garden area

  • From the main entrance to the garden, there are 5 steps. There is no lift and no ramp.

The route is sloped

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